This Website Policy explains the rules for using the “www.mykarunacare.com” website and “KARUNA” mobile application (collectively, the “Platform”). By accessing or using our Platform, you agree to comply with this Policy.

1. Purpose of the Platform

www.mykarunacare.com and KARUNA Mobile Application is owned and operated by KARUNA BASIL PRIVATE LIMITED, doing business by using brand and trade name of “KARUNA” (“we”, “us”, “our”). The Platform connects contributors with verified animal shelters and NGOs, enabling transparent Contributions through token-based contributions and live content streams.

2. Information We Collect

When you register or use our services, we may collect:

• Full name

• Mobile number

• Email address

• Profile information

3. Purpose of Data Collection

We collect information to:

• Create and manage user accounts

• Facilitate contributions and transactions

• Verify user identity

• Send transaction confirmations and service updates

4. How We Use Your Information

We may use your information for the following purposes:

• Providing and maintaining our services

• Processing contributions and payments

• Managing user accounts

• Communicating updates, alerts, and notifications

• Conducting analytics and performance monitoring

5. Sharing of Information

We may share information only in the following circumstances:

Service Providers

With trusted third-party vendors who assist us in:

• Payment processing

• Cloud hosting

• Analytics

NGO and Shelter Partners

• Certain contribution-related information may be shared with verified NGOs, Gaushalas, shelters, or charitable organizations to facilitate transparency and reporting.

6. Data Security

We implement commercially reasonable technical and organizational safeguards to protect personal information, including:

• Secure server infrastructure

• Access controls and authentication measures

• Regular security monitoring

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain user sessions

• Remember user preferences

• Analyze traffic and usage patterns

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Complete transactions

• Resolve disputes

9. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal information

• Request correction of inaccurate information

• Request deletion of personal information

10. Acceptable Use

When using our Platform, you agree to:

1. Use the Platform only for its intended purpose — to view live content, contribute Contributions, and interact respectfully with shelters.
2. Keep your account secure and confidential.

• Provide true and accurate information at all times.

11. Prohibited Conduct

You agree not to:

1. Use the Platform to advertise or sell any goods or services unrelated to www.mykarunacare.com.
2. Sell or transfer your account or tokens outside the Platform.

• Misrepresent your identity, impersonate other users or shelters.

1. Upload, stream or display content that is obscene, misleading, unrelated to animal welfare, or violates any applicable law.
2. Attempt to interfere with the security or integrity of the Platform.

12. User Contributions

Users cannot upload or post their own content other than reviews. Reviews must be respectful, truthful, and relevant. We reserve the right to remove inappropriate reviews or content.

13. Third-Party Links

Our Platform may link to third-party websites such as payment gateways. We are not responsible for third-party websites or how they handle your data. Please review their policies separately.

14. Intellectual Property

All content on the Platform, including logos, graphics, videos, and text, is owned or licensed by KARUNA BASIL PRIVATE LIMITED and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

15. Security

We maintain reasonable safeguards to protect the Platform and your data. However, you are responsible for using strong passwords and for keeping your login credentials confidential.

16.Changes to this Policy

We may update this Website Policy from time to time. Updates will be posted on this page with a new effective date.

17. Contact Us

If you have any questions about this Website Policy, please contact us at:

Email: mykarunacare@gmail.com

Phone: +91 98765 43210

By continuing to use our Platform, you agree to follow this Website Policy.